Refund policy

We constantly strive to deliver our products in best condition as described and shown in the image with proper packaging so that it reaches you as it is.  The products undergo complete quality check during each level of order processing, then it is properly packed and delivered to you.

But unfortunately if it gets damage in transit, we understand that it is a great disappointment to receive a damaged product. We take complete responsibility of the product if you received a damaged product. We accept replacement / refund only if the product is damaged in transit.

Kindly take a Video while unpacking / opening the Package/Products. If the Product is Damaged, please mail us the unpacking video at indiauramode@gmail.com or whatsapp@8600190956 (keep a proper focus on the damaged part).  Without Valid Proof, we will not be able to accept Refund/Replacement. 

We issue replacements or refunds or exchange, whichever is feasible for us for damaged products during transit; provided the claim is made within 48 hours of receipt of the product at your end. Please note that the damaged product is return shipped by you on the address requested by us. After receipt of the damaged product at our end the replacement / return activities will be processed. Please note that the replacement will ONLY be provided for the returned product. A refund can ONLY be issued in case of unavailability of the same product.

Once the order is placed it takes maximum 24hours form our end to handover the order to our delivery partners. The placed orders can be cancelled or exchanged for another product till the parcels have been forwarded to delivery partners. Once the order is shipped, it cannot be cancelled or replaced.

If a particular item in your order cannot be processed by us, the item can be replaced for an equivalent value or an additional value item considering the additional price can be paid, or a refund only for that